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Job ID: 124017

Tenure track or tenured professrship in Strategic Service Design
Aalto University School of Arts, Design and Architecture

Date Posted Jun. 3, 2019
Title Tenure track or tenured professrship in Strategic Service Design
University Aalto University School of Arts, Design and Architecture
Espoo, Finland
Department Department of Design
Application Deadline Aug. 13, 2019
Position Start Date Available immediately
  • Assistant Professor
    Associate Professor
  • Design - Product Design
    Design - Industrial Art/Design
    Fine Arts - General

Aalto University is a community of bold thinkers where science and art meet technology and business. We are committed to identifying and solving grand societal challenges and building an innovative future. Aalto University has six schools with nearly 11 000 students and a personnel of more than 4000, of which 400 are professors. Our campus is located in Espoo in Helsinki capital region, Finland.

The School of Arts, Design and Architecture (ARTS) is an institution of higher education for design, media, architecture, motion picture, art education and art. The current key areas of research are collaborative design, sustainable design, practice-led design research, digital media, audiovisual representation, art, visual culture, welfare architecture and emerging technologies as well as urban planning and design. The school produces specialists and innovators of art, design and architecture with strong artistic and technical skills. The School of Arts, Design and Architecture (ARTS) is one of the best art and design schools globally (7th in QS ranking 2018). Students from all over the world come to enjoy the vibrant and high-class education at Aalto ARTS.

We are looking for a

Professor of Strategic Service Design

to lead education and research in design-driven inquiry on new digital services, service creation processes, strategic service design competencies and service business strategies. Service design is one of the fastest growing design competence areas both in Finland and internationally and the Department of Design aims at being on a leader in comprehending what is going on and show the way for the new culture of design. As the Professor of Strategic Service Design you will build on the traditions, practices and theories of human-centered design, user experience, collaborative design, interaction design and creative design thinking. In all of these fields the Department of Design has a long history of pioneering research. But this present expertise needs to be expanded constantly. You will need to dive deeper into organisational structures, design policies, emerging work practices, transformations in the logic of digital services, business and values of design such as equality and wellbeing. Do you know how is this going to be possible? We are eager to discuss this with you. What we know for sure is that understanding emerging service cultures is essential for the competitiveness of companies and the effectivenss of public organizations in the dynamics of local and global economies and society.

Your role and goals

As the Professor of Strategic Service Design you will study and develop service design strategies, organisational models and competences for business, public sector and/or NGOs. In addition to your own research, your support is needed to make others flourish. You will facilitate, plan and lead the research work of others in cross-disciplinary Aalto research and its innovation ecosystem. You will be teaching and working with our international students pursuing bachelors, masters and doctoral theses as well as with seasoned professionals up-dating their design expertise. Your success will depend on your skills to persuade individuals and organisations to co-create services, strategies and knowledge. It will also rely on producing and supporting cutting-edge, internationally-leading research in the field. Building a network of university external partners will be an integral part of your daily business. All professors at Aalto also have numerous roles in department and university leadership. You can develop your competences on Aalto tenure track if you are not yet on full professor level. The specific goals for your future work will be agreed in annual objective discussions with your superior.

Your network and team

At the Department of Design your closest colleagues will work in the Encore, Inuse and Strategic Design Integration and Management research teams ( and Master of Arts programmes in International Design Business Management as well as in Collaborative and Industrial Design ( You will be reporting to the Head of the Department of Design. Your networks within Aalto will go beyond Aalto ARTS and include world-leading researchers, educators and innovators from other schools such as Aalto School of Business and School of Science. You cross-disciplinary work will also be supported by existing university wide structures such as the Aalto Experience platform and Aalto Digi paltform.

Your experience and ambitions

You will contribute to Aalto ARTS research and education with a broad range of competences. Your merits in all of the following areas will be valued. In several of those you excel and in the rest you have solid foundations and a passion to learn.

- You have a doctoral level degree in design or another applicable field dealing with service design, development, research or management.

- You have strong experience and a publication record in Strategic Service Design related research and we will appreciate your record of success in research leadership and fundraising.

- Your design practice experience is a strong merit. You are eager to engage in transdisciplinary inquiry dealing with service strategy.

- It goes without saying that your collaboration and communication skills are outstanding. Fluent English is required. Finnish and Swedish competencies are clear merits and we will also take into account proficiency in other languages, including programming languages.

- Remember to mention in your application your university level teaching and supervision experience as well as educational leadership merits.

- Finally, we are interested in your passion for making an impact and your professional and academic networks. These can be demonstrated through your engagement and leadership in professional and academic organisations.

The above merits lay the foundations for your succesful conduct of the professor’s duties and your role as a key member of the Departement of Design and the whole Aalto community.

Ready to apply?

If you want to join our community, please submit your application through our recruitment system by the 13th August 2019…r more about the position, you can reach out to Professor Turkka Keinonen (email: turkka.keinonen(at), tel: +358 50 572 3133). For questions related to the application you can contact human resource coordinator Anu Virtanen (email: anu.k.virtanen(at), tel: +358 50 563 4419).

To apply, please share the following application materials with us:

- Motivation letter (max. 1 page)

- Curriculum Vitae (max. 5 pages)

- List of professional design work and/or academic research publications

- Research portfolio including 5 most relevant publications

- Statement of your vision of the professional and academic development of the field with an insight on forthcoming teaching and research priorities (max. 5 pages)

All material should be submitted in English.

In the first phase of the application process, Aalto University will select a shortlist of candidates who will be asked to supplement their application materials and will be invited to visit the School of Arts, Design and Architecture. In the second phase of the application process, supplemented applications will be submitted for review by external experts.

For general instructions for applicants including language requirements and CV guidelines for compiling a CV please see:

Aalto University reserves the right to leave the position open, to extend the application period and to consider candidates who have not submitted applications during the application period.

Tenure track in Aalto University

The tenure track is open to talented individuals who have excellent potential for a scientific career. Individuals placed on the Aalto University professorial tenure track have the possibility to advance in their career through regular performance assessments, which take into account their merits in all areas of their scope of duty. Launched in 2010, the tenure track has attracted a wide range of international applicants, giving Aalto University the possibility of recruiting top experts and young research talent to join the Aalto University community. The track consists of two assistant professor levels, associate professor and full professor. Read more about the Aalto University tenure track system at

More about Aalto University:

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

  • HR Coordinator Anu Virtanen
    Department of Design
    Aalto University School of Arts, Design and Architecture
    Otaniementie 14, Espoo
  • +358 50 563 4419


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